Currently we only ship to the United States of America. For international orders please contact us via the contact page.
When you place an order processing can be up to 3 days before the item ships. While over 95% of our orders are shipped out no later than the next day we recommend contacting us and using expedited shipping if you need your product in less than 4 days. All orders placed after 1:00 pm EST will be processed the next day unless you have paid for hot rush emergency shipment. Same day emergency shipments have an added charge of at least $50.00
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
We do not accept returns for product in most cases.
All returns are handled on a case by case basis.
If you have a problem please Contact Us with your order number and details about the product. We will respond quickly and try to resolve the issue.